WorkPlace Experience Summit

3 September, 2024 | Doltone House Hyde Park, Sydney + Virtual

Strategy, technology and design for future-fit productive workplaces

About the event

Strategy, technology and design for future-fit productive workplaces

The workplace is rapidly evolving and the design and building of the workplace has become a powerful tool in influencing productivity, employee satisfaction, innovation and the bottom line. It is now more critical than ever that workplace experience be a partner with corporate real estate and facilities in order to respond to organisational needs taking into account different industries and job functions.  

The Workplace Experience Summit focused on the many ways in which the fight for talent and ways of working are: changing the design footprint of organisations; changing real estate needs; changing company culture; changing leadership approaches and harnessing technologies to create collaborative and connected workplace ecosystems. 

The Summit brought together employers, office landlords, agencies, tenant rep firms, flex workspace providers, the workplace design (AEC) sector and tech enablers to rethink the needs of the modern workplace. The summit will also cover the cultural shifts and realignments of today’s organisational climate and highlight how the physical workspace is being repurposed and redesigned, revealing the pivotal technological factors in transforming our work. 

The event featured top level presentations, interactive panel discussions as well as roundtables and networking activities. 

Summit will start in...

2024 Speakers

Antony Slumbers

Global Workplace Expert (UK),

Stace Fishwick

Executive Director-Commercial Development & Management, Property and Development NSW

Jake Mascarenhas

Senior Program Manager – Global Real Estate Strategy, Design, Development , Atlassian

Domino Risch

Director, Placeology

Letitia Hope

Head of Property Experience, ISPT

Tanya Lanycia

Director – Commercial Development, Property and Development NSW

Oliver Sebastian

Director of Information Technology (CIO), Landcom

Gabrielle Bibby

Head of Commercial Leasing and International Property, NAB

Karen Primmer

National Director, Head of Workplace Transformation and Innovation, Colliers

Graeme Scannell

General Manager, Real Estate and Workplace, MYOB

THE PROGRAM

The Workplace Experience Summit brought together senior leaders to discuss the following topics:

  • Hyper-personalisation in real estate: As work changes in this knowledge era, so must corporate real estate. We are now living in a time of hyper-personalisation, in which consumers expect services and products to be customised to their needs. This trend is now reaching CRE as businesses demand the work environment to be personalised, cost effective, and available “on demand.” This new paradigm presents both opportunities and challenges for occupiers, landlords, service providers, and flex operators, as the lines between them keep getting blurred.

  • Reinvention of the Modern Office: The global pandemic brought our attendance in the office to an abrupt halt and triggered a complete re-evaluation of the purpose of the workplace. With the return to the new normal, what does the workplace look like? Who is coming back and why? What are the new goals for the modern office?

  • Workplace Occupancy and the War for Talent: We explore the reasons behind employees’ reluctance to return to the office and provide valuable insights and solutions for employers to attract and retain top talent. We’ll consider prevailing narratives about declining office occupancy rates and showcase the immense potential of workplace occupancy in fostering talent acquisition and retention.

  • Employee Experience: Beyond Hybrid Work– Organisations must rethink how to face the new challenges that hybrid work brings. A new operating model should be considered with at least three dimensions: people, processes, and places. To design and implement the right operating model for every organisation and every role, culture and technology must go together, providing a holistic approach to enable and optimise employee experience in the hybrid work environment.

  • Meeting Spaces for Today and Tomorrow: The workplace has changed significantly over recent years — where technology was a luxury, it is now a necessity. Hybrid is now mainstream and widely adopted; the right strategies and collaboration technologies will need to be implemented for the evolving modern workplace.

  • Navigating the Future of Real Estate: The real estate profession is undergoing a transformative evolution, driven by shifting demands, changing work dynamics, and the need for sustainable practices. We’ll explore strategies employed by industry leaders and organisations to prepare their portfolios, workplaces, and workforces for the future of real estate and business change considering key areas of uncertainty, talent management, ESG integration, portfolio optimisation, workplace reinvention, technology adoption, and performance tracking.

  • AI & Workplace Experience: The advent of hybrid work has prompted organisations to embrace the flexibility of remote and in-office work. But companies are struggling with the best way to design space that meets the needs of hybrid employees that utilise the office for varying purposes. Enter artificial intelligence, which is emerging as a powerful tool in redefining workplace design. We’ll discuss how AI will reshape commercial real estate, emphasizing its potential for experience-driven design and highly customizable environmental settings that lead to increased employee satisfaction and reduced costs.

PEOPLE & CULTURE: REcruit/REtain/REtrain/REgroup

Organisations that prioritise workplace wellbeing out-perform their competitors – Thriving workplaces are healthier, more profitable and creative.

  • How to build a thriving/FOMO inducing workplace to attract the next generation of talent
  • Building a regenerative workplace: Restoring employee wellbeing to achieve performance excellence
  • What does a “Return to People” look like when placing the emphasis on the most important ingredient of work and the workplace – the people?
  • How millennials and digital natives are reshaping what’s important in workplace and employee experience
  • Metrics of happiness: workplace design considerations and the happiness ecosystem
  • Taking a people centric, data-driven approach to workplace planning
  • Managing flexible agile workplace arrangements
  • Shaping/designing the workplace to reinforce culture and drive workplace value

TECHNOLOGY: REconnect/REtool/REallocate/REengage

Technology’s role in shaping the end user experience and expectations of the new workforce for a digital-first, hybrid work environment.

  • Workplace experience, productivity, health and digital office integration
  • The impact of smart building technology on the future of work
  • Leases, locations, and employees: Driving workplace decisions with integrated technology
  • Designing a frictionless digital employee experience
  • Balancing portfolio planning and tenant expectations with hybrid workplace technology
  • How to connect people and place and make informed, data-driven space decisions
  • Sensing the future – Using Proptech and workplace analytics to support the flexible workplace experience and meet new workplace challenges

CONFERENCE SCHEDULE

Tuesday | 3rd September

08:30 - 09:00

Registration

09:00

Official welcome

THE GREAT WORKPLACE RESET – WHERE TO NEXT?

09:05

Chairperson’s Opening Remarks

Has Fakira, Principal, Five Words Consulting
09:10

KEYNOTE ADDRESS | Neuro-diversity: A new lens for workplace design

The boundaries between being neuro-typical, experiencing mental health issues, being ‘on the spectrum’ and having a clinical diagnosis are murkier and more overlapping than is generally recognised. In every team you work with and meeting you go to, there will be people who behave, feel, think, hear, speak and learn very differently to you. This deeply personal and emotional presentation showcases Domino’s personal experience as a parent of an autistic child together with examples from her workplace design portfolio and asks the question: What if we designed our workplaces and shaped corporate cultures around a broader and more equitable definition of diversity – beyond gender, race, religion, physical ability, sexual orientation and age, and started to take into account people – actual real people’s – neurological preferences in designing workplaces? 

  • Deepen your knowledge of Neuro-diversity and what makes different people tick; 
  • Gain insight into how modern workplaces exacerbate sensory issues for most people; 
  • Learn how to create a more sensorily-inclusive workplace 
Domino Risch, Director, Placeology
09:30

KEYNOTE ADDRESS: Using AI to turbo charge human-centric real estate

Join this presentation as we dive into the ever-evolving future of the workspace and examine the implications of AI on Workplace and Real estate: 

  • How AI is shaping the modern office and the workplaces of the future 
  • How AI is enabling the creation of human-centric spaces and workplaces 
  • How AI will make these types of spaces even more important, as the ‘work we do’ is fundamentally reconfigured due to technological change 
  • Assessing how AI is providing the tools for new and existing companies to dramatically improve their productivity  
Antony Slumbers, Global Workplace Expert (UK),
10:00

PANEL DISCUSSION: Working through transformative times

Join us for an insightful discussion alongside industry experts as we explore the complex and constantly evolving workplace landscape. We examine human-centric strategies, working models, AI, and the gig economy, as we navigate the work of the future and the future of work. 

  • Looking at how the evolution of workplace models are enhancing productivity, team collaboration, staff engagement and well being  
  • How is technology integration in the modern workplace embracing AI, automation, and robotics – and what impact is this having? 
  • Embracing the Gig Economy: Balancing flexibility and organisational culture in the modern era of work 
  • Shaping the future of workplace experience: What are the trends, challenges, and strategies involved? 
Graeme Scannell, General Manager, Real Estate and Workplace, MYOB
Letitia Hope, Head of Property Experience, ISPT
Jake Mascarenhas, Senior Program Manager – Global Real Estate Strategy, Design, Development , Atlassian
Facilitated by:
Has Fakira, Principal, Five Words Consulting
10:40

Morning refreshments & networking break

11:20

INTERACTIVE ROUND TABLE SESSIONS

These quickfire moderated 40-minute roundtable sessions enable delegates to break up into small focus groups of 20 to deep dive into topics of specific interest. This will be followed by a quick recap of each table discussion by each of the facilitators. 

Roundtable 1: Beyond Four Walls: The Rise of Tenant-Centric Office Amenities, Services and Hospitality

Facilitated by: John Preece, Chief Property Officer, Hub Australia

Roundtable 2: This changes everything—or does it? Examining AI’s impact on the future of work 

Facilitated by: Graeme Scannell, Head of Real Estate and Workplace, MYOB 

Roundtable 3: Curating better workplace experiences and facilitating collaboration. What have we tried? What works? What needs improvement?
Facilitated by: Allan Ryan, Executive Director, Hargraves Institute

Roundtable 4: The next generation workplace: what elements are key? 

Facilitated by: Tanya Lanycia, Director – Commercial Development, Property and Development NSW/ Stace Fishwick, Executive Director-Commercial Development & Management, Property and Development NSW 

Roundtable 5:  How to manage a multigenerational workforce: Reviewing common challenges and the best practices to engage all parties

Facilitated by: James Koch, Co-Founder and CEO, CulturAlchemy

Graeme Scannell, General Manager, Real Estate and Workplace, MYOB
Tanya Lanycia, Director – Commercial Development, Property and Development NSW
Stace Fishwick, Executive Director-Commercial Development & Management, Property and Development NSW
Allan Ryan, Executive Director, Hargraves Institute
James Koch, Co-Founder and CEO, CulturAlchemy
John Preece, Chief Property Officer, Hub Australia

WINNING THE WAR FOR TALENT: CULTURE, STAFF WELLBEING AND PEOPLE FOCUSED

12:00

PANEL DISCUSSION: Managing the employee experience in a changed world

Were the last few years a blip? As the pendulum swings back toward employers having the upper hand, this discussion will focus on what will “managing the employee experience” mean in the future? This discussion with key thought leaders will explore employers’ relationships with their workers in rapidly changing times. 

  • As the social contract changes, which perks and benefits will matter, and which ones won’t?  
  • What strategies can managers employ to foster a sense of belonging and community amongst its remote and hybrid teams, and how will this impact employee engagement and productivity? 
  • What role will middle managers have as companies flatten their staff?  
  • How will last year’s focus on wellness and burnout fare when people are worried about the future of their employment?  
Kim Ronaldson, Workplace Experience Manager, Australian Retirement Trust
Rebecca Dowell, Manager, Workspace Experience, Reserve Bank of Australia
John Preece, Chief Property Officer, Hub Australia
Facilitated by:
James Koch, Co-Founder and CEO, CulturAlchemy
12:35

Workplace Data Strategy

In this session, we dive into how organisations can harness data to optimise workplace operations, improve employee experience, and drive business growth. It covers the critical components of a data strategy, including data collection, integration, analysis, and governance, all tailored to the unique needs of modern workplaces. The presentation highlights the importance of aligning data initiatives with organisational goals, ensuring data privacy and security, and leveraging analytics to gain actionable insights.

Mick Reynolds, Global Business Development Director, Schneider Electric
12:55

Snack Proud Lunch Introduction

Join us for a thought-provoking panel discussion as we delve into the transformative landscape of the modern office. We explore innovative approaches that adapt to the evolving paradigm of hybrid work. Our panellists will share strategies that foster a harmonious blend of physical and virtual collaboration, by empowering agile and distributed workforces, the redesign of workspace and real estate strategy.  

  • Exploring innovative workspace design concepts that support agility and discuss the flexible layouts, technological integration and remote collaboration tools 
  • We discuss strategies for empowering teams in dynamic environments, with a closer look at autonomy, trust, and effective communication techniques  
  • Examine the role of workplace culture in promoting collaboration  
  • Discuss the shifts in attitudes toward remote work and the implication of virtual collaboration 
Ashleigh Whittaker, Founder, Snack Proud
13:00

Lunch & networking break

ORGANISATIONAL STRUCTURE AND WORK DESIGN

14:00

PANEL DISCUSSION: Reinventing the Modern Office from a hybrid work standpoint

Join us for a thought-provoking panel discussion as we delve into the transformative landscape of the modern office. We explore innovative approaches that adapt to the evolving paradigm of hybrid work. Our panellists will share strategies that foster a harmonious blend of physical and virtual collaboration, by empowering agile and distributed workforces, the redesign of workspace and real estate strategy.  

  • Exploring innovative workspace design concepts that support agility and discuss the flexible layouts, technological integration and remote collaboration tools 
  • We discuss strategies for empowering teams in dynamic environments, with a closer look at autonomy, trust, and effective communication techniques  
  • Examine the role of workplace culture in promoting collaboration  
  • Discuss the shifts in attitudes toward remote work and the implication of virtual collaboration 
Fabian Andreoni, National Workplace Planning and Strategy Manager, Origin Energy
Deb Sweetman, Head of Workplace Experiences and Services, Zurich
Joanna Savakis, Head of Workplace Experience ANZ, Dentsu
Facilitated by:
Has Fakira, Principal, Five Words Consulting
14:40

WORKPLACE INNOVATION TALKS

In this series of 3 x 5 minute talks innovators share ideas, tools and technologies to create thriving workplaces. This dynamic and engaging session will close with a 20 minute panel discussion 

Talk 1: Jason Boyd, Regional Sales Leader, Appspace

Talk 2: Riz Mridha, Co-Founder, Hampr

Talk 3: Sip Smarter – Sustainable hydration for the modern workplace

Ryan Nelson, CEO and Founder, Refilled

Facilitated by: Simon Hayes, Innovation and PropTech Expert

Jason Boyd, Regional Sales Leader, A/NZ, Appspace
Riz Mridha, Co-Founder, Hampr
Ryan Nelson, CEO and Founder, Refilled
Facilitator
Simon Hayes, Innovation and PropTech Expert ,
15:20

Afternoon refreshments & networking break

WORKPLACE TECHNOLOGIES

15:50

Culture leaves clues: Unveiling predictive power in your organisation

Dive into the world of organisational culture. Many strive for a utopian ideal but often fall short. In this session, see how understanding your current culture can provide valuable, predictive insights to boost engagement and performance. Learn how your existing culture can work for and against you and discover how to turn 10% of lost momentum into productivity. This presentation will outline the secrets to engaging employees, managing strategic risks, and navigating resistance to change. Join us for a transformative session that reshapes how you harness the power of your organisational culture!  

  • Exploring the critical links between purpose, context and culture  
  • Understanding your team’s / organisation’s culture, how it aligns (or not) to the strategic intent and the implications of this  
  • Identifying your existing cultural accelerators and handbrakes and what you can do to fully leverage them.  
  • Exploring approaches to bridge the gap between strategy and execution. 
James Koch, Co-Founder and CEO, CulturAlchemy
16:05

LOCKNOTE DISCUSSION: Maximising workplace efficiency and adaptability through technology

In this panel discussion, we explore the key themes surrounding the introduction of innovative technologies that are shaping the future of the workplace. Join as our expert panellists outline how to make the most out of technology in the new age.Join as our expert panellists outline some key industry trends and opportunities. 

  • Explore how workplace technology can be utilised to create a more engaging and satisfying work experiences for employees by including user-friendly interfaces and digital platforms that foster engagement and productivity 
  • Discuss the challenges of resource management and the transformative role of technology in optimising workflows, allocating resources, and enhanced operational efficiency 
  • Explore how technological innovation, including the adoption of AI, IoT, and automation are reshaping work processes, driving innovation, and positioning organisations for optimal success in the future 
  • Addressing the key challenges related to skill gaps, continuous learning, and adaptation. 
  • Ensuring organisations remain agile and competitive in an ever-changing digital environment 
Oliver Sebastian, Director of Information Technology (CIO), Landcom
Alicia Cook, Managing Director, Emerson Health
Nicola Karcz, Business Development Manager, Schneider Electric
Facilitated by:
Karen Primmer, National Director, Head of Workplace Transformation and Innovation, Colliers
16:40

EatFirst Drinks Introduction

 Daniel Carew, Head of Sales, EatFirst
16:45

Networking drinks reception

17:30

Close of Summit

Who should attend and why?

This event is for workplace leadership job functions who need to work together to create the workplace that best meets the challenges inherent within a hybrid or work-from-anywhere (WFA) model. The Summit focuses on the three core areas affected by hybrid and WFA, namely:

PEOPLE – which includes staff wellbeing, the HR policies and employee experience

PLACE & SPACE – which includes the footprint, the Hub and spoke location and flex design

TECHNOLOGY – which includes office connectivity, EX and WX apps and space monitoring

C Level, HR, Wellness and Work Culture Specialists

You are responsible for supporting remote and office staff management, engagement, recruitment, and overall performance within the workplace.

The Summit will show you how your role has expanded to include the remote and digital workplace and how these changes will influence employee experience, mental and physical welfare, work community and corporate culture.

  • Do staff perform well out of the office?  
  • Is the workplace fair to all employee groups? 
  • How do we reconnect staff to the brand values? 
  • Can we provide meaningful wellbeing support
  • How can we boost innovation & collaboration
  • How do we stop “the great resignation”? 
  • Creating high performance workplaces that your employees love 
  • Boosting employee experience in a remote first and flex friendly company 
  • Designing for corporate culture – Creating the new hub strategy for the hybrid office 
  • Ensuring fairness & wellbeing to all employees in the hybrid and work-from-anywhere workplace 
  • How to build a work from anywhere policy

Technology, Digital and Remote Employee Support Specialists

You are responsible for determining the current and future needs of the organisation to create fit-for-purpose solutions for the distributed digital and physical office. 

The Summit will show you how to optimise digital tools and broader Proptech offerings to streamline and automate processes, improve productivity, empower and engage employees wherever they work.

  • What new tech do we need to stay relevant?
  • How can we better connect staff to the office?
  • Can we make our services easier to use?
  • How can we use EX data to improve services?
  • How will the VR office change the digital needs?
  • Building people success: measuring employee happiness and engagementusing data driven tools 
  • Developing future ready workplaces which connect business strategy with people, digital and place
  • Predictions from the edge of the future workplace
  • Optimising immersive meeting technologiesfor the virtual office 
  • Reading the future in the present for hybrid & digital workplaces

Building, Real Estate and Flex Service Specialists

You are focused on ensuring that the operating costs of office space are justified and supportive of staff needs and company/employee requirements

The Summit will provide you with current real-world insights from large enterprise organisations and industry experts mapping out where the market is heading, what factors are driving their decision-making process, and why flexible workspace arrangements will be the norm going forwards. 

 

  • What is the best way to use flex space services?  
  • How do we ensure our space is fit for purpose?  
  • Should we keep our old office lease or adjust it?  
  • Will hybrid-WFA models continue post covid?  
  • How can technology help maximise space use?
  • Boosting employee experience in a remote first and flex friendly company 
  • Designing for corporate culture – Creating the new hub strategy for the hybrid office
  • Building employee centric workplaces with corporate purpose and social value 
  • In the hybrid workplace, how do you reposition your office assets for future value
  • Creating a win-win workplace experience supporting performance, culture and authenticity 

Workplace Designers, Workplace Experience and Digital Office Connectivity Specialists

You are responsible for refitting/repurposing the office to effectively engage and empower staff who seek improved digital, collaboration and innovation hubs. 

The summit will show case the importance of having a dedicated workplace experience strategy and team to successfully manage the shift to a distributed workplace and digital office with a space and technology platform that is fit for this new purpose. 

  • Is our office design and services competitive?
  • Will employees value returning to the office?
  • Can we help boost the brand values in design?  
  • Can we improve health and wellness in design?
  • Are we prepared for the future of digital work
  • Building employee centric workplaces with corporate purpose and social value 
  • Making sure you have appropriate flex policies in place for your office space 
  • Creating spaces for activity based work cultures
  • Design places and spaces that support mental health and wellness 
  • Ensuring equity, flexibility & work-life balance in hybrid workplaces 
Event Ticket Price

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$1095 + gst

1 Day Summit Virtual Ticket
  • Access to conference streamed sessions

  • Session recordings and presentation slides

  • No access to interactive round table and networking sessions

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$1595 + gst

1 Day Summit In-person Ticket
  • Access to all conference sessions and networking opportunities

  • Session recordings and presentation slides

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Conference Schedule

Day 1 | Tuesday | 12th September

08:30 - 09:00

Registration

09:00

Chairperson’s opening remarks

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WORKPLACE STRATEGY

09:15

Evolution and Innovation: Alibaba's approach to workplace design and technology for their 230,000 global employees

Felix is responsible for the investment, construction and operation of 7 million square meters of Alibaba’s workspace worldwide. In this case study we hear how Felix is supporting the fast development of Alibaba’s business, where he continuously explores ways to provide a more secure, efficient, and vibrant workspace for over 230,000 employees worldwide. Felix will showcase how the planning, innovation, design and development of the workspace he manages is improving the efficiency of facility management, as well as upgrading security and environmental services with intelligent solutions. Before joining Alibaba in 2014, he served as the vice president of retail operations of Amazon China. 

  • General introduction and key figures about Alibaba’s campuses and workplace worldwide  
  • Our view on what makes a good workplace and why they are important to our 230,000 global employees 
  • Evolution of our workplace in response to the fast growth of the company and the changing preferences of our employees 
  • Intelligent solutions that we’ve developed to reshape our workplace and improve flexibility and efficiency 
  • Future of workplace in Alibaba and how we prepare for it 
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09:40

INTERNATIONAL KEYNOTE ADDRESS: Embracing hybrid work: IoT and Smart Building Technology for evidence-based solutions

The rapid shift towards hybrid working models has led to a growing demand for smart solutions that optimise productivity, efficiency, and employee well-being. By showcasing real-world case studies and practical applications, this presentation will delve into the cutting-edge convergence of IoT and smart building technologies that enable hybrid working environments.

  • Space utilisation: Leveraging IoT data to optimise office layouts and a seamless flexible work experience
  • Energy efficiency: Utilising smart building technology to minimise energy consumption and reduce costs
  • Employee well-being: Monitoring and adjusting environmental conditions such as air quality, temperature, and lighting
  • Collaboration and connectivity: Enhancing team communication and collaboration through connected devices and applications
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10:00

PANEL DISCUSSION: Workplace revolution – leaders are you ready?

Traditional management models simply aren’t fit for purpose for the workforce of tomorrow. The issue of labour shortages isn’t a problem for HR to solve alone; it’s a challenge for the whole business to meet. What are the strategies that will enable businesses to adapt to the future world of work, where employees prioritise flexibility, inclusion and personal development?

  • How is technology providing solutions to engage workers and increase productivity and wellbeing?
  • What do employees need to thrive at work and how do we provide this?
  • Examining the shift around the importance of work in people’s lives and the implications for workforce strategy
  • Is productivity the right measure for employees anymore and if not, what is?
Panellists:
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10:40

Morning refreshments & networking break

11:20

INTERACTIVE ROUND TABLE SESSIONS

These quickfire moderated 40-minute roundtable sessions enable delegates to break up into small focus groups of 20 to deep dive into topics of specific interest. This will be followed by a quick recap of each table discussion by each of the facilitators.

Roundtable 1: How can you equip your leaders to be successful in a multi-choice workstyle culture?
Led by: John Corbett, Corporate Real Estate Executive, CorbCo

Roundtable 2: Uncover how and where your people work best using methods derived from the field of Human Geography
Led by: Tica Masuku, Workplace Strategy Director, Spaceful

Roundtable 3: Metrics of happiness: Workplace design considerations and the happiness Ecosystem
Led by: Sarah Matthews, CEO, Little BIG Foundation

Roundtable 4: Hitting pause- how we transition successfully in an ever changing, fast paced environment
Led by:
Steve MacDonald, CEO, The Human Link

Roundtable 5: Combining data and a people centric focus to understand work and redefine (physical) workplace
Led by: Peter Andrew, Executive Director – APAC Workplace Centre of Excellence, CBRE 

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12:00

Press Pause: Transitioning well into the future of work

Future focused work environments must successfully transition into human based high performance environments. This requires a strategic pause to rethink and reimagine rather than reproduce what has gone before.  Author and Organisational Psychologist Steve Macdonald unpacks the principles for transforming performance environments to embrace the future using examples from organisations he is currently working with.   

  • The principles of transition and transformation 
  • Unleashing the authentic value of our people 
  • Leading into the future 
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12:20

PANEL DISCUSSION: Maximising productivity & flexibility

Over the last two years, businesses have been experimenting. Remote, hybrid, flexible working – the 4-day week. What does the future hold? Can businesses, teams and individuals reach a consensus that maximises employee engagement and business growth? How is the cost-of-living crisis influencing employees’ expectations of remote or office working? Join this discussion as you think through what the future holds for your business.

  • Asynchronous remote work – are distributed workforces creating us vs them divides within teams and organisations?
  • How can HR take charge by embracing personalised strategies in the EX-journey for in house and remote workers?
  • Strategies to imbed psychological safety and the benefits of encouraging open discourse
Panellists:
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13:00

Lunch & networking break

PEOPLE AND CULTURE

14:00

PANEL DISCUSSION: 2024 and beyond - Fostering a collaborative workplace culture based on trust

Productivity paranoia, presenteeism and burnout vs trust and output are on employees minds. How do we ensure that workers feel connected to each other, the work, the mission, and the organisation, even when they don’t show up to the same place 5 days a week?

  • How are you addressing burnout in your organisation?
  • Is there a growing trust disconnect between workers and management and how do we resolve this?
  • What hard work and systems within the workplace are creating undue stress on employees?
  • How do you stop thinking in terms of productivity and focus on impact and value instead?
Panellists:
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14:40

SPECIAL ADDRESS: Making hybrid work human

While hybrid work is here to stay for millions around the world, it presents real challenges for employees, their managers, and organisations as a whole. Combining technology and culture change offers the opportunity to create a “hybrid-first” mindset, empowering real-time and asynchronous collaboration that keep people connected, no matter where they work from.  

  • To what extent can communications smooth the rough edges of hybrid-working models?  
  • What are the building blocks of a resilient culture in a hybrid setting? 
  • How must leadership adapt to manage this change effectively and avoid being left behind, especially when it comes to innovation? 
  • What lessons can be learned from the past 18 months to create a sustainable working future? 
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15:05

MODELS UNDER THE SPOTLIGHT: Total Flexibility Vs. Mandated hybrid Vs. full-time In Office

From strategy to execution. This session will look at different working models and discuss the pros and cons of each one.

  • Now organisations have seen the effects of their chosen working model what outcomes have they seen?
  • Is your model working or do you need to consider a different approach or adapt it?
  • What do you need to support each working model?
  • What are the legal and Health & Safety implications of each model?
Panellists:
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15:45

Afternoon refreshments & networking break

ATTRACTING & RETAINING TALENT

16:15

CASE STUDY: Gen Z is ready to get to work. But are you ready for Gen Z in the workplace?

Young professionals are entering the workforce – and then leaving again, quickly. As you read this, 30% of Generation Z are looking for a new job. Want to attract and retain the highest quality employees from the new generation? Then understanding their needs and desires is the first step to success.

  • What are the defining characteristics and priorities of Gen Z that define them from others in the workplace?
  • How are misaligned expectations about flexibility, money and support leading to dissatisfaction and high exit rates?
  • The role of EAP’s in retaining Gen Z workers to avoid disruption in the workforce
  • How do you foster multi-generational needs and collaboration?
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16:35

PANEL DISCUSSION: Building a regenerative workplace to attract, retain & advance your workforce

In the face of current headwinds and calls to cut costs, what priorities need to remain front of mind for organisations to thrive and be on the front foot in modern workforce engagement?

  • What issues prevent workers from gaining promotion, improving wellbeing and knowledge and does this impact workplace culture?
  • Balancing the risk of losing key talent against short term cost and portfolio efficiencies
  • How to create wellbeing strategies that are inclusive, holistic, and personalised
  • How can you cultivate future-ready mindsets? Frameworks for mentorship
Panellists:
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17:15

Close of day one and networking drinks

Day 2 | Wednesday | 13th September

08:30

Registration

09:00

Chairperson’s opening remarks

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BUILDINGS, SPACE & DESIGN

09:10

KEYNOTE ADDRESS: The Metaverse and the world of work

  • How can the metaverse be used effectively within organisations?
  • What opportunities does it bring? A look at teamwork and collaboration in the metaverse
  • What potential challenges do you need to think about?
  • Is your organisation ready for this new virtual world? Does it need to be?
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09:40

PANEL DISCUSSION: Building a regenerative workplace to attract, retain & advance your workforce

DEIB is driving workforce strategies and initiatives but how will this translate in buildings, space, and design?

  • Using biophilic design to create wellbeing
  • Creating neuro-inclusive spaces to foster inclusion and belonging
  • Hotelification – incorporating creature comforts and a space for each phase of work to maximise productivity and employee experience
  • What amenities underpin DEIB?
Panellists:
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Moderator:
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10:20

CASE STUDY: Fostering a relationship driven workplace culture via intentional design and bespoke offerings

Recently winning the Urban Taskforce Award for Commercial Development 2022, Pallas House brings high end residential elements into a commercial & retail space via design elements and bespoke offerings to imbue a warm and inviting atmosphere that attracts employees 5 days a week into the office.

  • How to achieve a community vibe for tenants and employees via location and fit-out choices
  • Leveraging experiential elements to underpin a sense of belonging and relationship building
  • Translating corporate ethics and values via bricks and mortar to attract and retain talent
  • How do you successfully re-create the design brief across multiple sites?
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10:50

Morning refreshments & networking break

11:30

INTERACTIVE ROUND TABLE SESSIONS

These quickfire moderated 40-minute roundtable sessions enable delegates to break up into small focus groups of 20 to deep dive into topics of specific interest. This will be followed by a quick recap of each table discussion by each of the facilitator.

 

Roundtable 1: Creating a winning workplace: Designing and maintaining productive workspaces based on the behaviours of the workforce
Led by: Erin Faulkner, Head of People & Culture, Greenpeace Asia Pacific

Roundtable 2: Building a regenerative workplace to attract, retain & advance your workforce
Led by: Allan Ryan, Adjunct Professor, UTS, Executive Director, Hargraves Institute

Roundtable 3: Designing environments that engage + drive culture
Led by: Cloudia Ingall, Head of Design & Strategy, Fortis

Roundtable 4: How to build a thriving/FOMO inducing workplace to attract the next
Led by:
Zora Artis, CEO, Artis Advisory 

Roundtable 5: Tech and best practices powering flexible work
Led by: Philip Woods, Director, Catalyst Strategy

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12:10

CASE STUDY: Merging RE, Tech and Workforce

Work and the way we work needs to change. Now is the opportunity to rethink, re-design and create organisations and ways of working that benefit our families, our communities, our cities, and our environment. Australian Retirement Trust has recently had the opportunity to bring this to life by merging two organisations into one, in a brand-new purpose-built workplace. Join Kim as she shares the process of re-inventing the workplace.

  • How metrics shaped the design decision
  • What was important and why did it matter
  • What is the employee feedback so far and how is it being captured
  • Bumps in the road
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12:30

Lunch & networking break

TECHNOLOGY AND INNOVATION

13:50

WORKPLACE TECH TALKS: Innovators in workplace & employee experience technology share ways to improve daily work life proficiency.

In this rapid-fire session, we hear from 4 forward thinking Tech companies about how they are creating technologies for the lasting shift toward future ready workplaces.

Worktech 1: Vincent Lau, CEO, Allocate Space

Worktech 2: Adrian Brossard, Head of Partnerships, Yellowbox

Worktech 3: Cameron Douglas, CEO, Videopro 

Worktech 4: Mike Erlin, Co-Founder & CEO, AbilityMap

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Facilitated by:
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14:30

FIRESIDE CHAT: Building workforces of the future - to what extent is innovation key to talent attraction, retention, and organisational agility?

Innovation is a word often used in an enterprise context that transcends consumers, brand, digital and ESG. This fireside chat will explore the secrets to innovation, and how it can be used to pivot, grow, and secure talent in turbulent times.

  • How can innovation be translated and maximised through a talent lens?
  • What role does senior leadership play in creating a culture of innovation and nurturing talent?
  • Who are tomorrow’s disruptors and what kind of organisations will they want to work for?
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Interviewed by:
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15:00

HOT PANEL: Technology is constantly evolving; what does the dawning of the metaverse, and generative AI mean for your strategy and the future of work?

This panel discussion will unpack the benefits of applied AI:

  • How can we combine human and machine intelligence to augment and enhance work?
  • Removing bias for truly ethical AI
  • Will tech undermine or enable our future?
  • How can we overcome the challenges in upskilling and reskilling workforces to ‘democratise’ AI?
Panellists:
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Facilitated by:
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15:40

Close of summit

This panel discussion will unpack the benefits of applied AI:

  • How can we combine human and machine intelligence to augment and enhance work?
  • Removing bias for truly ethical AI
  • Will tech undermine or enable our future?
  • How can we overcome the challenges in upskilling and reskilling workforces to ‘democratise’ AI?

REwork 2023 by the numbers

2 day in-person and virtual event

SENIORITY LEVEL

C-level
20%
VP & Director
40%
Heads of/Managers
30%
Other
10%

ROLE/RESPONSIBILITY

Workplace Strategy/Experience
40%
People & Culture
20%
Real Estate/Property
20%
Executive Management
10%
Digital Technology
10%

STAKEHOLDERS

Corporates/Employers

Landlords - owners of office space, flex space operators

Agencies/ intermediaries

Office design & fit-out firms/consultants

Architects (building and space design)

Why Become A Partner?

Workplace Experiences Summit presents unique annual opportunities across a number of channels, all designed to deliver business development and leadership opportunities.

SVG Icon

Thought Leadership Presentations

Establish pre-eminence amongst your peers

Branding And Signage

Multiple opportunities exist before, during and after the event

Roundtable Hosting

Lead a roundtable of industry professionals in this powerful, interactive format

Networking

Impress the world with your team and hospitality

Lead Generation

New business opportunities from a highly targeted audience

Showcase

The exhibition is the place to showcase and build new business connections

Who Should Partner?

Workplace strategy & experience

  • Tenant experience platforms
  • Workplace management solutions
  • Desk and meeting room booking
  • Workplace/resource scheduling
  • Space utilisation
  • Contactless
  • AR/VR

Architecture, design, planning & consulting

  • Design & build
  • Interior design
  • Reconfiguration
  • Fit out

Distributed workforce tools/technologies

  • Digital employee experience platforms
  • Collaboration & networking tools
  • File sharing tools
  • Messaging tools
  • CRM
  • Videoconferencing
  • Cybersecurity

Space & service providers

  • Landlords
  • Agencies/Brokers
  • Tenant reps
  • Consultants

BENEFITS OF ATTENDING

The REwork APAC Summit is a Hybrid event. This format combines the traditional face-to-face conference with virtual elements, allowing both in-person and virtual attendees to access the same content and networking opportunities simultaneously.

High quality curated content

With expert sessions and industry leading speakers, delve into expertly curated content that you won’t find anywhere else.

Live and on-demand

Wherever you are at the time of the event, you’ll be in control. You’ll have the ability to consume all the content being delivered at your leisure through either a live stream of the physical event or on-demand.

Time efficient

If you are based outside of Sydney and for whatever reason can’t make it to the event in-person, you can save on travel time and accommodation costs while still networking with global industry professionals.

Business matchmaking live

Take part in intelligently curated meetings with like-minded individuals that share similar interests and challenges from all over the world through our AI powered matchmaking delivered via our virtual platform.

Accessible from all your devices

Get insights and network at your fingertips – all content sessions and networking activities will be accessible from your laptop, tablets or mobile devices.

Engage, interact and influence

Make the most of your experience by being a truly active participant. Whether at the event or attending virtually, you’ll have the ability to ask questions, participate in polls, and share your experience with other attendees via break-out sessions.

Get in there to Reach

Get Direction to the Event

  • Venue

    Doltone House, Hyde Park

  • Address

    3/181 Elizabeth St, Sydney NSW 2000

  • Get Direction
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